Key Takeaways from the New Law

1. Clearer Definition of Service Animals.
   The law reinforces that only dogs (and in some cases, miniature horses) trained to perform specific tasks for an individual with a disability qualify as service animals under housing rules.
2. Ban on Misrepresentation.
   Knowingly presenting a pet as a service animal is prohibited and may carry penalties, giving property managers stronger footing to address false claims.
3. Documentation Protocols.
   Housing providers may ask two questions:
   • Is this a service animal required because of a disability?
   • What work or task has the dog been trained to perform?

   Property owners cannot require medical records or proof of certification.

4. No Additional Pet Fees.
   Legitimate service animals are not subject to pet deposits or pet rent. Animals must be under control and must not pose a direct threat to others or the property.
5. Clarified Enforcement & Remedies.
   Processes for addressing damage, disruptions, or misuse are further outlined to help prevent abuse while protecting accessibility.

Bullseye’s Approach: Proactive, Compliant, Fair

• Updated lease language reflecting current statute requirements.
• Staff training so every Bullseye manager asks only the allowed questions.
• Respectful screening that protects tenant rights and owner investments.

Our goal is equitable housing while safeguarding property performance.

What Property Owners Should Do Now

• Review and update lease agreements with our team.
• Ensure staff (or self-managed reps) know what questions are legally allowed.
• Remove any outdated pet/service animal policy language.
• Consult Bullseye if you’re unsure about a specific tenant situation.

Frequently Asked Questions

Can I charge pet rent or a pet deposit for a service animal?

No. Service animals are not pets and are generally exempt from pet fees. You can require the animal to be under control and assess for actual damage per your lease.

Can I ask for paperwork proving a service animal is “certified”?

No. You may only ask the two allowed questions listed above; medical records and certification documents are not required.

What if a tenant misrepresents a pet as a service animal?

Misrepresentation is prohibited. Contact us for next steps that align with the statute and your lease to address it appropriately.

Need Help Interpreting the Law?

This is general information and not legal advice. If you have questions about how the update affects your rental property, we’re here to help.

Contact Bullseye Property Management & Realty for a lease review or policy audit.